Privacy Policy

This privacy policy explains how Wettzo collects, uses, stores, and protects personal data submitted by users of the platform. It applies to all account holders and visitors, regardless of the device or browser used to access the site. Reading this document carefully before registering is strongly recommended, as it sets out the legal basis for data processing and the rights available to individuals under applicable law.

What Information Wettzo Collects

Wettzo, operated by Borse Limited (Seychelles company No. 240825), collects personal data at multiple points during the account lifecycle. The categories of data gathered include:

• Full legal name, date of birth, and residential address
• Email address and chosen account password
• Government-issued identity documents such as a passport, driving licence, or national identity card
• Proof of address materials such as a recent utility bill or bank statement
• Payment details including card numbers, e-wallet identifiers, and cryptocurrency wallet addresses
• Device identifiers, IP address, browser type, and session activity logs
• Communication records from live chat and email exchanges with the support team at support@wettzo.com

This data is collected during registration, identity verification (KYC), payment processing, and ongoing account activity monitoring.

How Personal Data Is Used

The information collected serves specific operational and compliance purposes. Wettzo uses personal data to create and manage player accounts, process deposits and withdrawals, verify identity before releasing funds, and apply anti-money laundering and sanctions screening checks. Session and device data are used to detect duplicate accounts, prevent fraud, and ensure that automated play tools are not in operation.

Payment data is handled in accordance with PCI DSS requirements, which is the industry standard for securing card and transaction information. Cryptocurrency transactions are processed using supported blockchain networks, and wallet ownership must be confirmed before withdrawals are approved.

Marketing communications, where permitted, are sent based on account preferences. Players can manage communication settings through the account profile or by contacting support directly.

Legal Basis for Processing

Data processing at Wettzo rests on several legal grounds depending on the purpose. Contract performance covers the core account functions: registration, deposits, game access, and withdrawals cannot operate without the relevant personal data. Legitimate interests cover fraud prevention, account security, and system integrity. Regulatory compliance covers AML checks, source-of-funds requests, and identity verification before payouts.

Consent applies to optional marketing communications. Where consent is the basis, it can be withdrawn at any time by adjusting account settings or contacting support.

Data Retention and Deletion

Wettzo retains personal data for as long as an account remains active and for a defined period after closure, as required by applicable anti-money laundering and financial compliance obligations. Retention periods vary by data type. Identity documents, transaction records, and communication logs are typically held for a minimum of five years following the last transaction or account closure, in line with standard AML record-keeping practices.

Requests to delete an account or personal data can be submitted through the support channel. Deletion is subject to any outstanding regulatory obligations. Data that must be kept for legal or compliance reasons cannot be erased until those retention periods expire.

Sharing of Personal Data

Wettzo does not sell personal data to third parties. Data may be shared with a limited group of entities for specific operational reasons:

• Payment processors and banking partners to complete deposits and withdrawals
• KYC and identity verification service providers
• Sanctions screening and AML compliance tools
• Software providers where game activity data is needed for technical functions
• Regulatory authorities if required by law or a formal compliance request

All third-party processors are selected on the basis of data security standards. Where transfers occur across jurisdictions, appropriate contractual safeguards are applied.

Cookies and Tracking

The platform uses cookies and similar tracking technologies to maintain session state, remember account preferences, and gather aggregate usage statistics. Functional cookies are necessary for the site to operate correctly. Analytical and marketing cookies are used where consent has been given.

Cookie preferences can typically be managed through the browser settings or a consent tool on the site. Disabling certain cookies may affect how the casino functions, including login persistence and bonus tracking.

Security Measures

Wettzo applies technical and organisational measures to protect stored and transmitted personal data. These include SSL encryption across all data connections, access controls limiting staff visibility to relevant data only, and system monitoring for unusual activity. Account passwords are stored in encrypted form and are not accessible to support staff in plain text.

For additional account security, players are advised to use a unique, strong password and to avoid accessing the account from shared or public devices. Password recovery is handled through the registered email address.

Player Rights

Players may have rights over their personal data depending on the laws applicable in their location. These rights can include access to held data, correction of inaccurate records, restriction of processing in certain circumstances, and portability of data in a structured format. Requests can be submitted to support@wettzo.com.

Wettzo is operated under an Anjouan Gaming licence (ALSI-062403002-FI6) and does not hold a UK Gambling Commission licence. Accordingly, UK statutory data rights under the UK GDPR may not apply directly through the operator. Players in Great Britain should be aware of this distinction before registering. For further details on how the platform manages player data in practice, reviewing Wettzo responsible gambling alongside this policy is useful for understanding how personal information intersects with safer-gambling tools.

Changes to This Policy

Wettzo reserves the right to update this privacy policy at any time. Material changes will be communicated through the platform, and the updated version will be published on this page with a revised date. Continued use of the account following a policy update constitutes acceptance of the revised terms.

For general questions about data handling or account privacy, the support team is available 24 hours a day, seven days a week via live chat and email. Players who wish to understand more about the overall platform before raising a data query can visit the Wettzo UK for a full overview of services, payment options, and account features.